Quality management systems. Guidelines for performance improvements Ingestion-build-100580 Service management

Service management

4 The Intellectual Capital context

Note: PD 7501 is primarily oriented to KM and is not intended to cover other specialized management sciences

2 Terms and definitions

- Professional bodies

Quality management systems. Guidelines for performance improvements Ingestion-build-100580 Service managementSummary The final standard in the family gives guidance on a wider range of objectives of a QMS than BS EN ISO 9001, particularly for the continual improvement of your organizations overall performance and efficiency, as well as its effectiveness. When compared to BS EN ISO 9001, the objectives of customer satisfaction and product quality are extended to include the satisfaction of interested parties and the performance of the organization. The